RH Cashin Consulting and Customer Support

What's New - Recommendations have changed...Please Read!!!

For free security & antivirus/antispyware protection for XP, VISTA & WINDOWS 7, I recommend Microsoft's Security Essentials plus Threatfire along with Microsoft's built-in firewall. It is also advisable to install Advanced SystemCare Free which will clean & speedup your computer (also adds some very basic security protection). If you use Internet Explorer and/or Firefox, I highly recommend WOT otherwise use Opera for a faster and secure web experience.

Top Recommended Downloads:

Advanced SystemCare Free - a decent product from IO Bit. Want a faster computer? This will scan & fix many problems on your 2000/XP and Vista or Windows 7 based PC including removal and prevention of some known malware.
AVG Anti-Virus - They have updated the freeware edition to version 2011. If you are using any older free edition, please download the improved version. It is still a decent free Antivirus program.
Easycleaner 2.0 - a basic tool for cleaning your system of unwanted .tmp files and registry entries.
Mozilla's Firefox - A free alternative web browser with lots of plug-ins. However for simple web browsing and searching I prefer Opera (see below).
Microsoft Security Essentials - This is Microsoft's NEW free antivirus/antispyware protection. It is not as sophisticated as some more well known paid security suites, but it is easy to install, is reasonably effective and it's free for small business use.
OpenOffice.Org - The best non-Microsoft Office compatible product. Now supports all MS Office documents including the new 2007 XML file format. If you don't need Outlook, why buy Microsoft Office? This one is free.
Opera - a very secure web browser. Not as many "plug-ins" as Firefox, but a bit more responsive. Version 10 is now out and seems to work well when Internet Explorer isn't.
Threatfire - This program by PcTools adds some basic Intrusion Protection to your existing antivirus. I recommend using Threatfire along side Microsoft's Security Essentials.
WOT - Web of Trust is a free add-on for users of Internet Explorer and Firefox to protect you from dangerous websites that contain malicious software or try to steal your private information.
7 ZIP - a free zip/unzip tool. This is one of the better compression utilities.

RH CASHIN CONSULTING

An OEM provider of hardware computer products since 1993. We obtained OEM status with Microsoft in 1996 at a time when our primary focus was the manufacture of PC's. Currently we are a Registered Partner with Microsoft and now primarily provide computer consulting services, general technical assistance, as well as network support, to clients throughout the San Francisco Bay Area.

Technical Support Information

Customer service & support is available Monday - Friday from 9 a.m. to 5 p.m. (PST) holidays excluded.

If you have been given a remote session ID, please enter it below:

You may also make contact through the Service Request page for non-emergency service.

For Technical Support Call:

(415) 823-7545

IMPORTANT: It has become our primary recommendation to keep all Microsoft Operating Systems (2000, XP, Vista, Windows 7, etc.) updated with the latest official service pack along with any subsequent critical updates. At a minimum, the built-in firewall should be enabled (XP, Vista & Windows 7) and it is also important to have ONE active antivirus software package. I also recommend an additional spyware scanner or HIPS (Intrusion Protection) product since Microsoft's Windows Defender is NOT sufficient.

Also, unless you need Outlook or are required to run MS Office for some specific reason, I highly recommend OpenOffice 3.x from Sun Microsystems for all home users and some business clients.

NOTE: This website is designed to offer 24 hour technical support services to our clients. We've also provided a number of resources here to help you resolve problems and report or suggest improvements.

**Please note that we no longer support Windows 95/98/ME or NT. In addition it is recommended that Windows 2000 (workstation) be upgraded to at least Windows XP while it is still available.

WE NOW HIGHLY RECOMMEND WINDOWS 7